FAQ's

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We release reservations one month at a time on the first of each month at 9:00 AM. All reservations are processed exclusively through OpenTable.

We accept reservations for parties of 2 and 4.

As we are unable to answer the phone during service, please direct questions to sumibiyaki.arashi@gmail.com.

We do not accept reservation requests via OpenTable message, email or social media direct messages.

Reservations that are posted for resale, bought, or sold through any third-party platform or private exchange will be cancelled without notice.

Reservations are non-transferable. The guest who makes the reservation must be the guest attending the dining experience.

To request a change to the number of guests, please email us directly.

Please use the OpenTable Notify feature to join our waitlist and get notified when a reservation that matches your preferences becomes available. We do not accept email or DM waitlist requests.

At this time, we do not accept walk-ins.

Yes, photos and videos are welcome. However, we kindly ask that phone use remains discreet and respectful of other guests' experiences. As our dining room is intimate, excessive phone use, filming, phone calls, live streams, video games or prolonged filming can be distracting to other guests and the overall atmosphere of the restaurant.

We're happy to host solo diners. Your company is always appreciated. Solo guests are welcome to submit a reservation request by emailing sumibiyaki.arashi@gmail.com after the release of our monthly reservations. Once bookings have been released, we'll do our best to accommodate your request based on availability.

Add-ons are optional, limited, and subject to availability. Offerings may vary based on preparation levels and some items may not always be available or in sufficient quantities for all guests.

At this time, we do not offer gift cards. We appreciate your interest and hope to make them available in the future. We do not accept pre payment. 

There is plenty of free/paid parking available in and around the area, but it can sometimes be challenging to find a spot. Consider checking the smaller residential streets or parking along Broadway and Kingsway. Be sure to read all parking signs carefully to avoid getting ticketed or towed. We recommend leaving early to give yourself plenty of time and avoid arriving late. 

Given our limited capacity and intimate setting, we are currently unable to accommodate children under 16.

Our menu is carefully crafted to be enjoyed as it is and includes meat, fish, dairy, shellfish, gluten, sesame, soy, seaweed, onion and eggs. Unfortunately, we are unable to accommodate any allergies or substitutions.

We currently only accept parties of 2 and 4. We are unable to accept multiple reservations intended to create larger parties. Any such bookings will be declined.

Please email sumibiyaki.arashi@gmail.com for restaurant buyout requests or enquiries.

Cancellations or changes to your reservation must be made at least 72 hours in advance via email at sumibiyaki.arashi@gmail.com.

A charge of $175 per person (plus processing fees) will apply to late cancellations, changes made within 72 hours, or no-shows.

Please note: To preserve the flow of our omakase experience, we begin on time. Guests who arrive more than 15 minutes late may miss courses already served. If you arrive more than 30 minutes late, your reservation will be considered a no-show. 

We offer a thoughtfully selected rotating wine and sake list. If you would like to bring a special bottle, please reach out to us in advance to arrange corkage for your reservation, as only pre-arranged corkage is permitted. 1 bottle max per party. Please note outside glassware or spirits are not permitted. No 1.8L bottles permitted. 

Failure to comply with our house policies may result in our exercising the right to refuse service or not honor the reservation at our discretion. In such cases, the reservation will be treated as a cancellation and applicable charges will apply.